Web Prophets develops the
Arts Project Australia website
Just launched the Arts Project Australia website has a great online space that supports people with disabilities to become practitioners in the visual arts. The website helps promote upcoming exhibitions, artworks for sales as well as studio practice. The website was developed with the assistance of the Sidney Myer Foundation.
Here are 10 web tips on how your email address can help your business:
tip 1
Register your own domain name. This will also protect
you if you ever need to change your Internet Service Provider as you
will always be able to keep your Domain Name Email Address (i.e. yourname@yourname.com.au).
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tip 2
Make sure you set up your email address properly
so that when you send email addresses the receiver sees yourname@yourname.com.au.
This will provide a professional image when potential and regular customers
see your email (believe me I know a lot of businesses that don't do
this even though they own their Domain Name). You can normally set this
up in the Tools > Accounts menu of your email browser.
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tip3
An 'Alias' is an email address that simply forwards
to a single email box. This can be useful especially if you are a small
business and you have one person fulfilling a number of tasks. For example
youremployee@yourname.com.au may have aliases that will include info@yourname.com.au,
admin@yourname.com.au and accounts@yourname.com.au
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tip 4
Set up general email addresses such as info@yourname.com.au,
sales@yourname.com.au etc. Even if these addresses are simply 'aliases'
that point to your main email address, they will help with the future
management of your business. For example if you grow and an employee
takes on one of these roles, or if an employee leaves and you need to
employ someone new you can easily change where the email address goes
without disruption to your communications with your customers.
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tip 5
Keep a file that lists all of your email addresses
and their passwords and settings. Have easy access to this file which
should also include the phone number of your host company so if you
ever have an issue you know how to get help quickly.
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tip 6
Build an online strategy for your business. Consider
what you employees should/should not be using their email/internet access
for. Be up front and let them know that the email address they are supplied
with is part of your business property and you may choose to continue
using their account for a period of time after they leave to ensure
that your communications stay open with your customers. Include this
in your Employee Contract.
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tip 7
When you get your emails set up with a Host Company
make sure that a 'catch all' is set up. A "catch all' is an address
that all emails are sent to that are incorrectly addressed. Usually
a 'catch all' will look like: '@yourname.com.au'. You can then log into
this account at regular intervals and make sure that you are not missing
any important messages.
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tip 8
Make sure that your emails have a 'signature' attached to them. A good
signature will often include your name, position, company name, contact
details and website address. It should also include your privacy / confidential
statement and an Anti SPAM Statement (SPAM is unsolicited emails).
You set up your signature in your email program, normally this is located under the Tools > Options > Signatures area.
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tip 9
Supply the required information about your shopping cart plans to your
website designer and/or shopping cart provider. Your website designer
may need design guidelines for your website to meet a shopping cart
specifications, while your shopping cart provider will need your selected
payment gateway information and some sample data on your products for
testing (most shopping cart providers will have a recommended format
for you to deliver this information).
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tip 10
Set up anti-spam and/or blacklist filters in your email browser. If
SPAM is a big issue consider subscribing to a professional SPAM and
anti-virus filter service. This could save you a lot of time and heartache.
SPAM Filter Companies:
MailGuard
MailShield

