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Sacred Heart Mission

Photo of the website on desktop, tablet and mobile
Every day of the year, Sacred Heart Mission assists hundreds of people who are homeless or living in poverty to find shelter, food, care and support.
The Project: 

Of primary importance to the organisation was the need to create a website which followed the ethics of the organisation as warm & embracing - the heart and soul of St Kilda - but on the other hand not to lose sight that the organisation is primarily there to support members of our community who are incredibly vulnerable. 

The project was a challenging one with many needs to be met.

The Solution: 

SHM looks after a myriad of people in need; we generally identify them with the dining hall that feeds over 450 homeless people everyday; however the organisation now does so much more with services that include housing for women experiencing crisis in their lives, health services, wellbeing & activities programs, pastoral care, aged care and housing and case management. On top of this SHM is a strong advocate for people in need having completed a service model pilot between 2009 and 2012 that focused on a strategy to end a person's long-term homelessness in a more cost effective way than our current strategies - read Understanding Homelessness on the website for more information.

The site has a multitude of messages needing to be communicated to different audiences; and it all needed to be completed on a tight budget.

The site is the gateway to SHM promoting its Op Shops, Events, Fundraising and Volunteer programs as well as being an information resource centre for case workers, government agencies and prospective sponsors.

The task was made easier by using Drupal AGOV (developed by web developers PreviousNext) as the basis for our web development. This framework (which is now endorsed by the Federal Government as part of GOVCMS); comes pre-packaged with content types all optimised with user accessibility features already implemented - saving hours of development time. Working off this platform allowed us to focus on the customisation elements of the project and cut our costs dramatically.

 

Creative Design / Drupal CMS Development / eCommerce / Website Hosting
"Sacred Heart Mission first became involved with Web Prophets as part of a major website redevelopment project. From the outset I was impressed with their approach, which showed the technical nous and expertise necessary for the project, but also demonstrated that they truly understand the NFP sector. As a relatively small organisation with limited technical facilities, we needed help with 'above and beyond' tasks such as image manipulation to get the job done, which Web Prophets ably assisted us with. They took the time to understand our organisation and the 'feel' we wished to communicate to the world. At all times, despite sometimes intense pressure and workload, WP staff were friendly and helpful. Both budget and timelines were incredibly tight for this project, but Web Prophets have moved mountains to ensure both were met. The website is looking fantastic and doing a great job of communicating the whole of the organisation's offering and position and will serve as a key platform for the future.I would not hesitate to recommend Web Prophets to anyone who seeks a true 'partner' in this space."
Matthew Rock
Web & Social Media Project Officer, Sacred Heart Mission